BHPH Portfolio
In-house accounts, aging, and a graceful collections workflow: reminder → contact → promise → arrangement → escalation.
Accounts
4
Principal outstanding
$41,674
Past due
$2,713
Open promises to pay
1
Portfolio aging
Accounts and balances by days delinquent
Current
1
$11,642
1-15
1
$9,153
16-30
0
$0
31-60
1
$11,759
61-90
0
$0
90+
1
$9,120
Accounts
4 records
| Customer | Vehicle | Payment | Status | |||||
|---|---|---|---|---|---|---|---|---|
| BH-5100 | Marisol Vega | N-2102 · 2017 Ford Fusion | $11,642 | $190.81 biweekly | 1970-01-06 | — | Current | Current |
| BH-5101 | Darnell Whitfield | S-3201 · 2017 Nissan Altima | $11,759 | $189.75 biweekly | 1969-11-24 | $569.25 | 31-60 days | Delinquent |
| BH-5102 | Tasha Brooks | S-3206 · 2015 Chevrolet Silverado 1500 | $9,153 | $214.02 biweekly | 1969-12-23 | $214.02 | 1-15 days | Current |
| BH-5104 | Trey Boseman | S-3205 · 2017 Dodge Charger | $9,120 | $214.40 biweekly | 1969-09-02 | $1,929.60 | 90+ days | Repossessed |
Collections workflow
Every step is documented. No predatory language, no surprise fees.
Step 1
Reminder
Courtesy text or email before the due date.
Step 2
Contact
A real conversation — what changed, what's possible.
Step 3
Promise
Record a specific date and amount the customer chooses.
Step 4
Arrangement
Written catch-up plan, signed by both sides.
Step 5
Escalation
Only after documented outreach and manager review.